Important Notice: We are an independent third-party support company and are not affiliated with Ring LLC or Amazon. Our services are provided on a paid basis.

Our Pricing

Last Updated: July 19, 2025

At CamHelpDesk.live, a service operated by RK Software Solution, we believe in 100% transparency with our customers. Our pricing model is simple, upfront, and designed to give you peace of mind.

Our Transparent Process

  • Free Initial Consultation: When you call us, you can speak with a technician to describe your problem. We will listen to your issue and diagnose the potential cause, all at no cost to you.
  • Upfront Service Fee Information: If we determine that we can help resolve your issue remotely, we will clearly explain the one-time, flat-rate service fee before any work begins. You will know the exact cost and can decide whether to proceed. There are absolutely no hidden charges.
  • Our "Resolve First, Pay Later" Policy: We only request payment after our technicians have provided the solution and you have confirmed that your device is working to your satisfaction.
  • "No Fix, No Fee" Commitment: Our service is based on a simple promise: if we cannot resolve your issue, you will not be charged the service fee.

Payment Methods

We accept all major credit cards for payment. All transactions are processed securely.

If you have any questions about our pricing, please do not hesitate to ask our technicians when you call.