Important Notice: We are an independent third-party support company and are not affiliated with Ring LLC or Amazon. Our services are provided on a paid basis.

Privacy Policy

Last Updated: July 19, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you use the service provided by RK Software Solution on CamHelpDesk.live (the "Site").

1. Personal Information We Collect

When you use our Service, we collect certain information, including your name, contact information (phone number, email), and payment information. We may also collect technical information about the device you need help with.

2. How We Use Your Information

We use the information we collect to:

  • Provide the technical support service you requested.
  • Communicate with you.
  • Process your payment.
  • Screen our orders for potential risk or fraud.

3. Sharing Your Personal Information

We do not sell or rent your personal information. We may share your information with third parties only to help us use your information as described above, such as with a payment processor to handle billing.

4. Data Security

The security of your data is a priority for RK Software Solution. We take reasonable precautions to protect your personal information.

5. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by phone, as listed on our Site.