Terms of Service

Last Updated: July 19, 2025

1. Introduction

Welcome to CamHelpDesk.live. These Terms of Service ("Terms") govern your use of our website and the services provided by our parent company, RK Software Solution. By accessing or using our Service, you agree to be bound by these Terms.

2. Our Service

We provide independent, paid, third-party technical support for smart home devices. We are not affiliated with, authorized by, or sponsored by Ring LLC, Amazon, or any other device manufacturer. All brand names and trademarks are used for reference purposes only.

3. User Responsibilities

You agree to use our Service for lawful purposes and to provide accurate information about your technical issue. You are responsible for the fees associated with the services you agree to receive.

4. Disclaimer of Warranties

Our Service is provided on an "AS IS" basis. While our technicians will use commercially reasonable efforts to resolve your issue, RK Software Solution does not warrant or guarantee that every problem can be fixed, due to the complexity of technology.

5. Limitation of Liability

In no event shall RK Software Solution, its directors, or employees be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Service.

6. Governing Law

These Terms shall be governed by the laws of India.

7. Contact Us

If you have any questions about these Terms, please contact us.